A fine of 825 million is coming for Uber in the Netherlands for using automated systems to deactivate the accounts of some drivers. This is reported by the Financial Times, citing a document from the Dutch Data Protection Authority that is not yet public.
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Uber would have violated in particular the drivers’ right not to be subject to solely automated decisions and to receive complete information on how the systems work. The Dutch Authority confirmed the decision to the FT.
The Uber account deactivation prevented the affected drivers from accepting new rides and thus from continuing to earn through the platform.
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The Dutch Authority, precisely because of the direct impact on the drivers’ work activity, stated that these decisions could not have been entrusted to automated systems without adequate safeguards, clear information, and the possibility of obtaining human review.
The fine, which as mentioned has not yet been formally announced, would be the second highest ever imposed under the European Data Protection Regulation (GDPR), after the 1.2 billion euro fine imposed on Meta in 2023.
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